Terms of Service

Welcome to ZenMove.ca (“Zen Move,” “we,” “our,” or “us”). By accessing or using our website, requesting moving quotes, or interacting with our partner network, you agree to these Terms of Service.

If you do not agree with these terms, please discontinue use of our site and services.

These Terms apply to all visitors, users, moving companies, affiliates, and anyone who interacts with Zen Move.

1. Services Provided

Zen Move is a Canadian platform that helps users compare quotes from trusted moving companies. We collect your moving details and connect you with moving partners who may contact you directly with quotes, pricing, and additional information.

Zen Move does not provide moving services, transportation services, or physical labour. We act exclusively as a lead-matching and informational platform.

2. No Guarantees, Warranties, or Endorsements

Zen Move does not guarantee:

• Availability of specific moving companies
• Pricing accuracy or final costs
• Quality of service provided by moving companies
• Delivery dates, timelines, or performance of movers

Moving companies listed on or connected through Zen Move operate independently. Zen Move does not employ or supervise movers and is not responsible for their conduct, performance, actions, or omissions.

3. Sharing Your Information

By submitting your moving details, you consent to Zen Move sharing your information with selected moving companies so they may contact you with quotes.

For full details on how your data is collected, used, and shared, please refer to our Privacy Policy.

4. Your Responsibilities

When using ZenMove.ca, you agree to:

• Provide accurate and truthful information when requesting quotes
• Use the site in compliance with all applicable laws and regulations
• Not misuse the platform (e.g., spam, fraudulent requests, illegal activity)
• Communicate respectfully with moving companies and Zen Move staff

5. Responsibilities of Moving Companies

Moving companies that receive leads from Zen Move are responsible for:

• Providing accurate quotes based on the user’s information
• Maintaining proper licensing and insurance (as required in their region)
• Abiding by all applicable consumer protection laws
• Respecting user information and following privacy laws

Zen Move is not liable for any action or inaction of moving companies.

6. Communications

By submitting your moving details, you consent to be contacted by:

• Zen Move (for confirmations, service updates, and follow-ups)
• Moving companies matched to your request

Communications may occur via email, SMS, or phone call. You may opt out of Zen Move communications at any time.

7. Limitation of Liability

To the fullest extent permitted by law, Zen Move is not liable for:

• Damages, losses, or disputes arising from services provided by moving companies
• Delays, cancellations, damages to goods, or missed delivery windows
• Any interactions or agreements between you and moving companies

Zen Move is not responsible for the accuracy of quotes or the performance of any third-party provider.

8. Intellectual Property

All branding, logos, designs, text, and content on ZenMove.ca are protected intellectual property. You may not copy, reproduce, modify, or distribute any content without written permission.

9. Third-Party Links

Zen Move may link to third-party websites, including moving companies, partners, and affiliates. We do not control or endorse these websites and are not responsible for their content or practices.

We encourage you to review the terms and privacy policies of any external sites you visit.

10. Termination

Zen Move reserves the right to suspend or terminate access to the website or services at our discretion, including (but not limited to) cases of misuse, fraud, or violation of these Terms.

11. Changes to These Terms

We may update or modify these Terms of Service from time to time. When changes occur, we will update the “Last Updated” date at the top of this page. Continued use of ZenMove.ca after changes indicates acceptance of the revised terms.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada. Any disputes shall be resolved in Ontario unless otherwise required by law.

13. Contact Us

If you have any questions about these Terms of Service, please contact:

• Email: [email protected]
• Website: https://zenmove.ca/contact.php

We aim to respond to all inquiries within a reasonable timeframe.